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Legal

Subprocessors

Effective 22 August 2026

01

How we use providers

Incld uses the providers below to operate the service. A provider processes Customer Data only when the relevant feature is used. Links lead to each provider's current legal or security information; provider terms may change independently.

Business customers may object to a new subprocessor on reasonable data-protection grounds by contacting the privacy address within 14 days after notice. We will work in good faith on a commercially reasonable solution.

  • Fly.io and Fly Managed Postgres — application hosting, networking, managed PostgreSQL, backups, and infrastructure operations; primary service data region configured by Incld; provider policy ↗
  • WorkOS — AuthKit authentication, user identity, session, and account-security processing; United States and provider locations; provider policy ↗
  • Polar Software, Inc. — merchant of record, checkout, subscription, tax, invoice, and payment-related customer records; independent controller for buyer checkout and processor where applicable; provider policy ↗
  • Amazon Web Services — optional Amazon SES email delivery for approval notifications; Asia Pacific (Sydney) configuration; provider policy ↗
  • Sentry — optional application error monitoring and diagnostic events; configured only when a DSN is supplied; provider policy ↗
  • PostHog — optional product analytics; configured only when an API key is supplied; hosting region follows the configured PostHog endpoint; provider policy ↗
02

Customer-directed integrations

Slack incoming webhooks and customer callback endpoints are destinations configured by the customer. Incld sends the selected notification or action data to those destinations on the customer's instructions. They are not general Incld subprocessors for customers who do not enable them.

03

Change history

Initial list published 22 August 2026. Material additions that can access Customer Data will be reflected on this page before or promptly after production use, subject to emergency replacements needed for security or continuity.